FTC says online dating service misled users about “guarantees,” made it difficult for consumers to cancel, and unfairly retaliated against consumers who initiated failed chargebacks
Match Group, Inc., and Match Group, LLC (Match), the owners and operators of online dating services Match.com, OkCupid, PlentyOfFish, The League, and other dating sites, have agreed to pay $14 million, permanently stop misrepresenting guarantees and locking consumers out of paid-for accounts, and simplify Match.com’s cancellation processes to resolve the Federal Trade Commission’s charges.