FTC and States File Amended Complaint Against Uber for Deceptive Billing and Cancellation Practices

15 December 2025

Twenty one states and the District of Columbia join amended complaint seeking civil penalties

The Federal Trade Commission—joined by 21 states and the District of Columbia—today filed an amended complaint alleging that Uber charged consumers for its subscription without their consent, failed to deliver promised savings including $0 delivery fees, and made it difficult for users to cancel the subscription.

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